Privacy Policy
Last updated: January 2026
Data Controller Information
This privacy policy explains how mordavelia.top SARL ("we", "us", or "our") collects, uses, and protects your personal information when you use our website and services. We are the data controller for the personal data we collect and process.
Data Controller:
mordavelia.top SARL
Avenue de la Gare 43
3950 Dudelange
Luxembourg
Registration Number: RCSB643197
VAT Number: LU64318297
Data Collection
We collect various types of personal data when you interact with our website and services. The data we collect includes information you provide directly to us through contact forms, service enquiries, and account registration, as well as information automatically collected through your use of our platform.
Personal information you provide may include your name, email address, phone number, business name, job title, and any other details you share when contacting us or using our services. We also collect technical information such as your IP address, browser type, device information, and website usage patterns through cookies and similar technologies.
How We Use Your Information
We use the personal data we collect for several legitimate business purposes. How we use your information depends on the services you use and your relationship with us. We process your personal data to provide our salon analytics services, respond to your enquiries, and improve our platform's functionality.
Specifically, we use of your data to deliver our analytics services, process service requests, provide customer support, send important updates about our services, improve our website and platform functionality, comply with legal obligations, and protect our legitimate business interests. We may also use your information for marketing purposes, but only with your explicit consent.
Cookies and Tracking Technologies
We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.
Our use of cookies includes essential cookies for website functionality, analytics cookies to understand how visitors use our site, functional cookies to remember your preferences, and marketing cookies for advertising and personalisation. For detailed information about the specific cookies we use, please refer to our cookie policy.
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this privacy policy. We may share your information with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential.
We may disclose your personal information when we believe disclosure is necessary to comply with legal obligations, enforce our terms of service, protect our rights and safety, or protect the rights and safety of others. In the event of a business transaction such as a merger or acquisition, your information may be transferred as part of that transaction.
Data Retention
We retain your personal information for as long as necessary to fulfil the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. The specific retention period depends on the type of data and the purpose for which it was collected.
Contact form submissions and enquiries are typically retained for up to 3 years to maintain records of our business communications. Service data for our analytics platform clients is retained according to the terms of their service agreements. Website analytics data is generally retained for 26 months, and marketing data is retained until you withdraw your consent.
Your Rights Under GDPR
As a data subject under the General Data Protection Regulation (GDPR), you have several rights regarding your personal data. Your rights include the right to access your personal data, rectify inaccurate information, erase your data under certain circumstances, restrict processing, object to processing, and data portability.
You also have the right to withdraw your consent at any time where we rely on consent as the legal basis for processing your personal data. Withdrawing consent will not affect the lawfulness of processing carried out before withdrawal. You have the right to lodge a complaint with a supervisory authority if you believe your data protection rights have been violated.
Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security measures include encryption of data in transit and at rest, regular security assessments, access controls, and staff training on data protection.
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security but continuously work to improve our security measures and respond promptly to any security incidents.
International Data Transfers
Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. When we transfer data outside the EEA, we ensure appropriate safeguards are in place to protect your data in accordance with GDPR requirements.
These safeguards may include adequacy decisions by the European Commission, standard contractual clauses approved by the European Commission, or other legally recognised mechanisms to ensure your data receives adequate protection regardless of where it is processed.
Children's Privacy
Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16, we will take steps to delete such information promptly.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
We encourage you to review this privacy policy periodically to stay informed about how we protect your personal information. Your continued use of our services after any changes to this policy constitutes your acceptance of the updated terms.
Contact Information
If you have any questions about this privacy policy, wish to exercise your data protection rights, or need to contact us about your personal data, please reach out to us using the following contact information:
Privacy Contact:
Email: [email protected]
Phone: +352 26190348
Address: mordavelia.top SARL, Avenue de la Gare 43, 3950 Dudelange, Luxembourg
We are committed to addressing your privacy concerns promptly and will respond to your enquiry within 30 days as required by applicable data protection laws.